Frequently Asked Questions
Find answers to common questions regarding account creation,
wallet connections, loan requests, blockchain transactions,
fees, security, and platform usage.
What is Borrow Collateral Free?
Borrow Collateral Free is a decentralized lending platform that allows users to submit loan requests through blockchain smart contracts without providing traditional collateral.
Do I need to create an account?
Yes. Users are required to connect a supported wallet and submit an email address through a blockchain transaction before accessing platform features.
Why do I need to pay gas fees?
Blockchain networks require gas fees to process transactions. Gas fees are paid directly to blockchain validators.
Are gas fees refundable?
No. Gas fees are consumed by the blockchain network when a transaction is executed. These fees are non-refundable regardless of whether a loan request is approved, rejected, or remains pending.
Does paying gas fees guarantee loan approval?
No. Payment of blockchain gas fees only covers transaction processing costs. Loan approval is not guaranteed and remains subject to platform review and eligibility requirements.
What happens when I submit a loan request?
Your loan request is recorded through a blockchain transaction. After submission, the request may be reviewed and assigned a status such as Pending, Approved, or Rejected.
Can I cancel a blockchain transaction?
No. Blockchain transactions are generally irreversible once confirmed by the network.
What wallets are supported?
Any wallet compatible with the supported blockchain network and browser wallet standards may be used, subject to platform compatibility.
How do I check my loan status?
Loan statuses can be viewed in the My Loans section after connecting your wallet.
Is my information private?
Blockchain transactions are publicly visible on-chain. Please review the Privacy Policy for detailed information regarding data handling and blockchain transparency.
Can I recover lost wallet access?
No. Wallet recovery depends entirely on your wallet provider and recovery methods. Borrow Collateral Free cannot recover private keys, seed phrases, or wallet credentials.
How can I contact support?
Please visit the
Contact Us page and submit a support inquiry through the contact form.